Medical care that goes beyond the basics

While both intermediate and primary care advocates prevention, intermediate care offers intensive support for patients with complex needs, thus bridges primary and hospital care. Intermediate care, in a heartlands community setting, aims to optimise patient's health outcomes and prevent hospitalisation. Intermediate care strives to help patients gain functional independence, and improve overall health and well-being while minimising the need for hospitalisation and long-term care placement.

Yes, it's preferable to make an appointment at least one working day in advance. We welcome walk-ins too. You can reach us at 6962 1362 too.

You can use cashless payment like PayNow, PayLah, Nets, etc. Cash and credit card payments like Visa and Mastercard are also accepted.

Consultation fees do not include medication, additional treatment, laboratory and diagnostic investigations. Hence, you need to pay doctor's consultation fees on each visit. When there is no consultation, the dispensing medication and triage fees are chargeable.

You are welcome to arrive earlier than your scheduled appointment time. We encourage you to arrive 10 minutes before your scheduled appointment. If you arrive late, priority will be given to another patient. Additionally, please note that we prioritize patients with pre-booked appointments. If you arrive early, we will attend to you as soon as we've seen those who were booked before you. We appreciate your understanding and patience!

Yes, we offer online video consultations, also known as teleconsultation services. However, this service is not for a 'first-time patient' but is extended to existing patients who have been seen by our doctor before.

During the online video consultation if there is a need for physical examination or blood tests, we will continue the consultation at our clinic.

Please note that online consultations are not available to patients residing overseas. These patients are encouraged to come and consult in-person at the clinic in Singapore.

We can help to evaluate your severity of chest pain. Our rapid blood test services will be able to find out if you are having a heart attack and arrange for tertiary treatment.

Yes, we can help to find out the cause of your shortness of breath. Our rapid blood test services is able to find out if you are having heart failure by measuring the heart failure index. These tests can also show your actual blood oxygen and carbon dioxide level, and how acidic the blood is to provide a further insight to the cause of your shortness of breath.

We offer quick blood tests to check your heart health, including indicators for heart attacks and heart failure. The tests also measure important things like oxygen and carbon dioxide levels in your blood, the balance of salt and acidity, kidney function, and how your body is handling blood-thinning medications like warfarin. These tests help doctors get a clear picture of your overall health and provide faster care.

The first Health Plan consultation is free for Singaporeans and Singapore Permanent Residents. (It is free for one-time Healthier SG Health Plan only. If you have been to another clinic for Health Plan consultation, this will be counted as your second time and it will be chargeable.) This first consultation include plans to improve your health. It does not include medication, additional treatment, laboratory and diagnostic investigations. Subsequent consultation fees are chargable.

Singaporeans without any existing chronic conditions can check their Screen for Life (SFL) status. If they are eligible for SFL, they can proceed with a subsidised health screening. Click here for more details on Screen for Life.

Singaporeans with CHAS card (including Merdeka and Pioneer Generation cards) enjoy additional benefits for chronic medications. They can choose to use the Standard Drug List offered under the Healthier SG for chronic medications. A small delivery fee of $4 is, however, chargeable to patients if they choose to purchase chronic medications under the Healthier SG Standard Drug List. This is a door-step delivery to the address of your choice. For those who missed the delivery, there will be additional delivery charges. This delivery arrangement is between MOH appointed vendor and the patient.

Singaporeans who are eligible for the Nationally Recommended Vaccines, e.g. Hepatitis B vaccine, Influenza vaccine, and Pneumococcal vaccine, can use their Healthier SG enrolment benefit to get free vaccination. This is for those with medical conditions mentioned in the National Adult and Child Immunisation Schedule.

Singapore Permanent Residents only enjoys the first Health Plan consultation free under Healthier SG programme.

Yes, we work with both corporate panel and non-panel doctors. However, we are currently not directly affiliated with any corporate insurance providers for claims processing. If you have corporate insurance, we can provide the necessary documentation to assist with reimbursement, but the claims process will need to be handled directly between you and your insurance company.

If your insurance requires medical reports, they will need to submit a written request to us via email (contact@ahealingheartmedical.com), along with your signed authorization for the release of your medical information. Once we receive the request and payment for processing your records, we will be happy to provide the necessary reports to your insurer.